IT service management and AMC operations, simplified.
YAADHUM ServiceDesk brings tickets, assets, contracts and field visits into one ITIL-aligned platform. Automated routing, SLA timers and a self-service portal help IT teams resolve issues faster and prove the value of every contract.
97%
SLA met · 30 days
1,284
Assets
22m
Avg response
45%
faster ticket resolution
100%
asset and warranty visibility
24/7
self-service portal
Email, portal, chat and phone tickets with smart categorisation and routing.
Response and resolution timers with escalations and breach alerts.
Discover hardware and software, track warranties and map dependencies.
Coverage, renewals, preventive visits and billing in one place.
Mobile job sheets, GPS check-in and customer sign-off for engineers.
Self-help articles that deflect tickets and onboard new staff faster.
MODULES
DEPLOYMENT
SaaS · Private cloud
INTEGRATIONS
IDEAL FOR
POPULAR IN
Book a personalised walkthrough of YAADHUM ServiceDesk with one of our product specialists — tailored to your systems and goals.
hello@yaadhum.com