Our Annual Maintenance Contracts and managed infrastructure services keep servers, networks, end-user devices and business applications healthy. Proactive monitoring, preventive maintenance and a responsive service desk mean fewer outages and predictable IT costs.
97%
SLA met · 30 days
1,284
Assets
22m
Avg response
60%
fewer unplanned outages
< 30 min
response for critical tickets
Fixed
annual cost — no surprise invoices
If any of these ring true, the right partner can turn them into a competitive advantage — faster than you might expect.
Break-fix support that only arrives after something has failed
Unpredictable repair bills and ageing, untracked assets
Branch offices waiting hours or days for basic IT help
Flexible annual contracts covering hardware, software, networks and peripherals.
Firewalls, switches, Wi-Fi, servers and storage — monitored and maintained.
Multi-channel help desk with ticketing, SLAs and escalation paths.
Scheduled preventive visits and rapid dispatch for multi-site businesses.
Inventory, warranty tracking, refresh planning and secure disposal.
Tested backup policies and recovery plans that keep the business running.
We study your goals, users, systems and data, then agree on measurable outcomes before a single line of code is written.
Solution architecture, security design and clickable prototypes — reviewed with you and signed off before build.
Two-week sprints with live demos, automated testing and CI/CD, so you see working software every fortnight.
Launch, train, monitor and continuously improve — backed by SLAs, 24/7 support and quarterly roadmap reviews.
ACCELERATE WITH OUR PRODUCT
Ticketing, asset management and SLA tracking built for IT teams and AMC providers.
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IT INFRASTRUCTURE & AMC
Lifestyle retail chain
Comprehensive AMC covering POS, networks, CCTV and back-office systems with a 24/7 service desk and field engineers.
99.95% store systems uptime
Comprehensive AMC includes labour and replacement parts; non-comprehensive covers labour and support with parts billed separately. We help you choose based on asset age and risk.
Yes. We combine remote support, monitoring and a partner network for on-site visits, all managed through a single service desk and SLA.
Absolutely. We run a structured transition — audit, documentation, access hand-over and a stabilisation period — without disrupting your users.
Tell us where you are today and where you want to be. We'll respond within one business day with honest next steps for your it infrastructure & amc initiative.
hello@yaadhum.com